Shaping CMS Policy

To shape CMS policy and provide the highest quality of service to clients and their members, the compliance team at PerformRxSM ― in collaboration with other internal business units ― continually monitors CMS policy and guidance through a variety of techniques.CMS’ annual Call Letter is the primary... Read More

Setting the Standard - Training, A Process and Product of Ongoing Improvements

Training, in its most basic form, is instruction related to a task. As an individual asked to perform a task, you ask yourself “What is the task?” “How and when do I do it?” “How will I be measured on my performance?” When it comes to service organizations like PerformRx, training and quality assurance are essential... Read More